Privacy Policy (BrightLife PT)

Effective Date: January 22, 2026
Website: BrightLifePT.com
Business Name: BrightLife Physical Therapy (“BrightLife PT,” “we,” “our,” or “us”)
Phone: 678-292-6150

BrightLife PT respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or contact us online.

1) Information We Collect

A) Information You Provide to Us

We may collect personal information you voluntarily provide when you:

• Fill out a contact form or request an appointment

• Call, text, or email us using contact details on our site

• Submit questions or inquiries through our website

This may include:

• Name

• Phone number

• Email address

• General reason for contacting us (e.g., “post-surgical rehab”)

• Any other information you choose to share in a message field

Important: Please do not submit detailed medical information through our website forms unless we explicitly request it through a secure system.

B) Information Collected Automatically (Website Data)

When you visit our website, we may automatically collect certain technical information such as:

• IP address

• Browser type and device type

• Pages visited and time spent on our site

• Referring website or source (e.g., Google search)

• General location (city/state level, not precise location)

This data helps us improve website performance and user experience.

2) Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Understand how visitors use our website

• Improve website performance and content

• Measure marketing and advertising effectiveness

These tools may include analytics platforms and advertising pixels, such as:

• Google Analytics

• Google Ads conversion tracking

• Meta (Facebook/Instagram) advertising tools

You can disable cookies through your browser settings. If you do, some website features may not work properly.

3) How We Use Your Information

We may use your information to:

• Respond to inquiries and contact requests

• Schedule appointments and provide customer support

• Provide requested services and information

• Improve our website, services, and marketing performance

• Communicate with you by phone, text, or email (based on your request)

Text and call communications: If you provide your phone number, you may receive a call or text from our office about your request. Standard message/data rates may apply.

4) Sharing of Information

We do not sell your personal information.

We may share information in limited circumstances, including:

• Service providers that help us operate our website or communications (e.g., website hosting, analytics, scheduling tools)

• Legal requirements, such as responding to subpoenas, court orders, or applicable law

• Business protection, to protect our rights, safety, and property

We share information only as needed to provide services and run our business.

5) Healthcare Information and HIPAA

BrightLife PT provides healthcare services. In certain circumstances, the information you share with us may be considered health-related.

Website forms and standard email may not be fully secure. For your privacy, avoid sending highly sensitive medical details through website contact forms unless specifically requested through a secure method.

If you become a patient, BrightLife PT may provide a separate Notice of Privacy Practices that describes how medical information is used and disclosed as required under applicable healthcare privacy laws.

6) Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmitting information over the internet is 100% secure, and we cannot guarantee absolute security.

7) Data Retention

We retain personal information only as long as necessary to:

• Respond to requests

• Provide services

• Maintain records as required by law and best practices

8) Your Choices and Rights

You may:

• Request that we update or correct your information

• Ask us to stop contacting you for marketing purposes

• Opt out of text messages by replying STOP (if applicable)

To make a request, contact us using the information below.

9) Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10) Third-Party Links

Our website may include links to third-party websites (e.g., maps, scheduling platforms, social media). We are not responsible for the privacy practices or content of those third-party websites.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website means you accept the updated policy.

12) Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

BrightLife Physical Therapy
Phone: 678-292-6150
Website: BrightLifePT.com